Terms and Conditions

3.1 Technology Solutions

We provide custom software development, enterprise infrastructure design and implementation, cloud migration services, system integration, and IT infrastructure management.

• Custom software development and application modernization
• Cloud infrastructure setup, migration, and optimization (Azure, AWS, Google Cloud)
• Enterprise system integration and API development
• IT infrastructure design, deployment, and ongoing management

3.2 Cyber Security Services

Our cybersecurity services protect your organization from evolving digital threats. We provide comprehensive security assessments, implementation of security frameworks, and ongoing monitoring.

• Security audits and vulnerability assessments
• Penetration testing and ethical hacking services
• Security Operations Center (SOC) setup and management
• Compliance consulting (ISO 27001, NDPR, PCI-DSS)

3.3 Artificial Intelligence Solutions

We develop and deploy AI and machine learning solutions that transform business operations, enhance decision-making, and create competitive advantages.

• Machine learning model development and deployment
• Natural language processing and chatbot development
• Predictive analytics and forecasting models
• AI strategy consulting and roadmap development

3.4 Body Camera Solutions

Advanced body camera solutions for enhanced security and accountability. Our systems provide real-time monitoring, secure data management, and compliance with regulatory standards.

• Advanced body camera hardware and software solutions
• Real-time video streaming and cloud storage
• AI-powered video analytics and incident detection
• Integration with existing security systems and workflows

3.5 Skilling and Training Programs

Our training programs upskill your workforce with cutting-edge technology knowledge and industry certifications.

• Corporate training programs tailored to organizational needs
• Professional certification preparation (Microsoft, AWS, CompTIA, CISSP)
• Technology workshops and boot camps
• Leadership development for technology executives

4.1 Information Accuracy

You agree to provide accurate, complete, and timely information necessary for the provision of services.

• Accurate business requirements and technical specifications
• Truthful representation of your organization's capabilities
• Timely updates regarding any changes that may affect service delivery

4.2 Cooperation and Access

You agree to cooperate with Marshall Point Technologies and provide necessary access to systems and personnel.

• Systems, networks, and infrastructure required for service delivery
• Key personnel for meetings, reviews, and decision-making
• Documentation, credentials, and resources as reasonably requested

4.3 Acceptable Use

You agree not to use our services for any unlawful, harmful, or unethical purposes.

• Violating any applicable laws, regulations, or third-party rights
• Distributing malware, viruses, or other harmful code
• Attempting to gain unauthorized access to systems or data
• Reverse engineering or attempting to extract source code from our proprietary solutions

5.1 Company Intellectual Property

Marshall Point Technologies retains all rights, title, and interest in:

• Pre-existing intellectual property, tools, frameworks, and methodologies
• Our brand names, trademarks, logos, and service marks
• Proprietary software, source code, and algorithms
• Training materials, documentation, and educational content

5.2 Work Product and Deliverables

Upon full payment of all fees, clients receive ownership or an exclusive license to custom deliverables created specifically for their use. However, this ownership does not extend to underlying frameworks or reusable components.

5.3 Restrictions

Unless explicitly authorized in writing, clients may not:

• Sublicense, sell, or distribute our intellectual property to third parties
• Modify, reverse engineer, or create derivative works of proprietary tools
• Remove or alter any proprietary notices or labels
• Use our intellectual property to compete with our services

6.1 Fees and Pricing

Service fees are determined based on project scope, complexity, duration, and resource requirements.

• Fixed Price: A predetermined total cost for defined deliverables
• Time and Materials: Billing based on actual hours worked
• Retainer: Monthly fee for ongoing services and support
• Subscription: Recurring fees for access to platforms or services

6.2 Payment Schedule

6.3 Late Payments

Late payments are subject to the following consequences:

• Interest charges of 2% per month on overdue amounts
• Suspension of services until payment is received
• Withholding of deliverables pending payment
• Recovery of collection costs and legal fees

7.1 Confidential Information

Each party agrees to maintain confidentiality of all proprietary and confidential information disclosed by the other party.

• Technical data, designs, source code, and algorithms
• Business strategies, financial information, and pricing
• Customer lists, employee information, and trade secrets
• Security vulnerabilities and assessment results

7.2 Data Protection Compliance

Marshall Point Technologies is committed to compliance with the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws.

• Process personal data only as authorized and necessary for service delivery
• Implement appropriate technical and organizational security measures
• Report data breaches to clients and authorities as required by law
• Ensure subcontractors meet equivalent data protection standards

7.3 Duration

Confidentiality obligations survive termination of the agreement and remain in effect for a period of five (5) years from the date of disclosure, or indefinitely for trade secrets.

8.1 Service Warranties

Marshall Point Technologies warrants that:

• Services will be performed in a professional and workmanlike manner
• Services will substantially conform to specifications in the Statement of Work
• We have the necessary skills, expertise, and resources to deliver services
• Services will comply with applicable laws and regulations

8.2 Limitation of Liability

To the maximum extent permitted by law:

• Total liability shall not exceed the fees paid by client in the 12 months preceding the claim
• We are not liable for indirect, incidental, consequential, or punitive damages
• We are not liable for loss of profits, revenue, data, or business opportunities
• Claims must be brought within one year of the event giving rise to the claim

8.3 Force Majeure

Neither party is liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or failures of third-party infrastructure.

9.1 Termination for Convenience

Either party may terminate the agreement for convenience with written notice:

• 60 days written notice for ongoing services or retainer agreements
• 30 days written notice for subscription-based services
• Client remains responsible for payment of all services rendered up to termination date

9.2 Termination for Cause

Either party may terminate immediately for cause if the other party:

• Materially breaches these Terms and fails to cure within 30 days of written notice
• Becomes insolvent, files for bankruptcy, or ceases business operations
• Engages in fraud, illegal activities, or gross negligence
• Breaches confidentiality or intellectual property provisions

9.3 Effects of Termination

Upon termination, client must pay all outstanding invoices. Completed deliverables will be delivered upon receipt of final payment. Each party must return or destroy confidential information within 30 days.

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.

10.2 Jurisdiction

The parties submit to the exclusive jurisdiction of the courts located in Lagos, Nigeria for resolution of any disputes arising from these Terms.

10.3 Dispute Resolution Process

In the event of a dispute, the parties agree to follow this escalation process:

• Step 1: Informal Negotiation - Within 15 business days
• Step 2: Executive Escalation - Additional 15 business days
• Step 3: Mediation - By mutually agreed mediator in Lagos
• Step 4: Arbitration or Litigation - If mediation fails within 60 days